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Privacy Policy

VALEXICO hereby welcomes you to its website and invites you to read these terms before you provide any of your personal data on it.

VALÉXICO has its address at Calle Cerrajeros #4, 46001, Valencia and telephone number +34 684 187 347; we inform users of the website www.valexicostore.com, our personal data protection policy, so that you can freely and voluntarily determine whether you wish to provide VALEXICO with the personal data required in order to be able to provide the services offered on our website and which are those of your activity as a distributor of handmade and handcrafted products, as well as answering any question raised in relation to your services, for advertising mailings, quotes previously requested by any means, and answering queries when subscribing, registering or filling in any on-line data form.

The mere visit to this website does not imply that the user is obliged to provide any information about it.

User Information

MARIANA FELISA BAEZ CAMARGO SANCHEZ (hereinafter VALEXICO), is responsible for processing the personal data of the user of this website and informs you that such data will be treated in accordance with the provisions of current regulations on the protection of personal data, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data and Organic Law (ES) 15/1999 of 13 December (LOPD) on the protection of personal data, for which the following processing information is provided.

Minors

In the case of children under thirteen years of age, the consent of parents or guardians is required for the processing of their personal data.

In no case will data relating to the professional or financial situation or the privacy of other family members be collected from the minor without their consent.

If you are under thirteen years of age and have accessed this website without notifying your parents or guardians, you should not register as a user.

Some important principles you should be aware of

At VALÉXICO, respect for the protection of users’ personal data is a priority. As a user you should know that your rights are guaranteed on this website.

We strive to create a safe and reliable space and therefore we want to share the principles we apply to your privacy:

  • We never request personal information unless it is actually necessary to provide you with the services you require.
  • We never share users’ personal information, except to comply with the law or when expressly authorized in advance.
  • We never use personal information for any purpose other than that stated in this privacy policy.

Legal regulations to which this web site is subjected

VALEXICO has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI). In the same way, we comply with Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of 21 December (Regulations implementing the LOPD).

Responsible for the treatment of your personal data

Identity of the person in charge: MARIANA FELISA BAEZ CAMARGO SANCHEZ
Trade name: VALÉXICO
Web Domain Name: valexicostore.com
D.N.I./C.I.F. no.: 27367177Y
Address: Calle Cerrajeros #4, 46001 Valencia
E-mail: mbaez@valexicostore.com
Phone number: +34 684 187 347
Activity: Retailer

For the purposes of the provisions of the General Data Protection Regulations, the personal data that you send us through the web forms will receive the name of “Treatment of Web User Data” in the Registry of Treatment Activities.

For the treatment of user data we have implemented all the technical, organizational and security measures established in current legislation.

Obligatory or optional nature of the information requested from the User.

Users, by ticking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by VALEXICO, being completely voluntary the inclusion of data in the remaining fields.

The User guarantees that the personal data provided to VALÉXICO are true and is responsible for communicating any changes to them.

VALÉXICO expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of transfer of personal data is carried out, the express, informed and unequivocal consent of the Users will be requested beforehand.

All data requested through the website are mandatory, as they are necessary for the provision of optimal service to the User. If not all data are provided, there is no guarantee that the information and services provided are completely tailored to your needs.

How do we obtain your data?

The personal data that we treat in our web can come from:

  • Contact form.
  • Subscription form.
  • Comments on the blog.
  • Sales form.
  • Account registration.
  • Social Networks

For what purposes do we process your personal data?

When a user connects to this website, for example to comment a post, send an email to the owner, subscribe or make a contract, is providing personal information that is responsible VALEXICO. This information may include personal data such as IP address, name, physical address, email address, telephone number and other information. By providing this information, the user gives his/her consent for his/her information to be collected, used, managed and stored by VALÉXICO only as described in the Legal Notice and in this Privacy Policy.

In VALEXICO there are different systems for capturing personal information and treatment information provided by interested parties and users with the following purpose for each capture system (forms):
Contact form: We request the following personal data: name and e-mail address in order to respond to the requirements of users of VALEXICO.

These data may be used to respond to your request and respond to any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through it, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have and which are not subject to the conditions of contract.

Please note that the data you provide through this form will be located on the servers of 10DENCEHISPAHARD, SL, web hosting provider VALEXICO. These servers are located in Malgrat de Mar, 08380 Barcelona, C / Girona 81-83 Local 6.

Sales form: We request the following personal data: name, surname, C.I.F./D.N.I., e-mail address, postal address, billing data.

These data will be used to manage the sale of our products or the hiring of our services. The user has different forms of purchase subject to the conditions of contracting specified in the particular conditions of contracting for each product or service where contact, delivery and payment data will be required.

Please note that the data you provide through this form will be located on the servers of 10DENCEHISPAHARD, SL, web hosting provider VALEXICO. These servers are located in Malgrat de Mar, 08380 Barcelona, C / Girona 81-83 Local 6.

Content subscription form: In this case, we request the following personal data: name, telephone and email address.

This data will be used to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when making the subscription.

Within the website there are several forms to activate the subscription.

The electronic bulletins or newsletters are managed by Mailchimp. When using the services of this platform to carry out email marketing campaigns, manage subscriptions and send newsletters, you should know that Mailchimp has its servers hosted outside the EU, in the U.S. and is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Protection Committee.

Registration form for blog comments: In this form we ask for the following personal data: name, email address and website.

These data are used to form part of and manage our blog; in this respect you must bear in mind that in order to participate in it and to comment on the publications of the VALEXICO blog it is required that the user register beforehand through this form. Once registered, the user will be able to make as many comments as they wish and give an answer on the previous ones.

We inform you that the data you provide through this form will be located on the servers of 10DENCEHISPAHARD, S.L., hosting provider of VALEXICO. These servers are located in Malgrat de Mar, 08380 Barcelona, C / Girona 81-83 Local 6.

Account registration form: In this section we request the following personal data: name and email address.

These data are necessary to manage the registration of your account as part of our community. This will allow you to enter your user account to make the purchase of items sold in VALEXICO.

Please note that the data you provide through this form will be located on the servers of 10DENCEHISPAHARD, SL, web hosting provider VALEXICO. These servers are located in Malgrat de Mar, 08380 Barcelona, C / Girona 81-83 Local 6.

There are other purposes for which we treat your personal data:
-To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
– To support and improve the services offered by this website.
– Other non-identifying data is also collected and obtained by means of some cookies that are downloaded to the user’s computer when browsing this website and which we detail in the cookie policy.
– To manage social networks: VALÉXICO may have a presence in social networks. The processing of data carried out by people who become followers (or fans, friends…) in the social networks of the official pages of VALEXICO will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network itself in each case and previously accepted by the user of the same in order to be part of the social network and be part of VALEXICO in that social network. In any case, VALEXICO will process your data for the purpose of correctly managing your presence on the social network in question, informing you of VALEXICO’s activities, products or services, as well as for any other purpose permitted by social network regulations. In no case will we use the profiles of followers in social networks to send advertising individually.

VALÉXICO does not sell, rent or transfer personal data that can identify the user, nor will in the future, to third parties, without prior express consent. However, in some cases collaborations may be made with other professionals; in such cases, consent will be required from users informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Therefore, the purposes of the treatment will be to maintain a commercial relationship with the User and the operations foreseen to carry out the treatment will be as follows:

– Process your orders, manage your account registration on our website
– Remission of commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communications. These communications will be made by VALÉXICO and related to its products and services, or its collaborators or suppliers with whom it has reached an agreement of promotion. In this case, third parties will never have access to personal data.
– Respond to requests for information, process orders or any kind of request that is made by the user through any of the forms of contact that are made available.
– Send the newsletter
– To be able to participate in the blog of the website.
– To carry out statistical studies.

Legitimation for the treatment of your data.

The legal basis for the processing of your data is consent.

To contact or make comments on this website requires consent to this privacy policy.

The prospective or commercial offer of products and services is also based on the consent requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

Also the contracting of products and services according to the terms and conditions stated in the commercial policy.

Term of data retention: For how long and keep the data?

The personal data provided will be kept:
– As long as the commercial or other relationship between the parties is maintained.
– It is not requested to be deleted by the interested party.

They will therefore be retained as long as there is a mutual interest in maintaining the purpose(s) of the processing and when it is no longer necessary for such purpose(s), they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data.

Transfer of data: To which recipients will the data be communicated?

In order to provide services strictly necessary for the development of the activity, VALEXICO shares data under its corresponding privacy conditions with the service providers listed below.

All utilities offered by third parties are strictly necessary to provide our services through this website and its providers have been selected based on compliance with the rights we preserve.

These companies will have access to the personal information necessary to carry out their functions as Treatment Managers, but they will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Policy and applicable data protection legislation. These are as follows:

Web Hosting: 10DENCEHISPAHARD, S.L. with address in Malgrat de Mar, 08380 Barcelona, C/ Girona 81-83 Local 6. More information https://www.cdmon.com/es/

10DENCEHISPAHARD, S.L treats the data as VALEXICO’s web hosting provider and for the purpose of providing hosting services to VALEXICO.

Email marketing: The Rocket Science Group LLC (Mailchimp), based in the USA. More information at www.mailchimp.com

The Rocket Science Group LLC (Mailchimp) processes the data for the purpose of performing its email marketing management services to VALEXICO.

Google Analytics: a web analytics service provided by Google, Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies”, which are text files placed on your devices to help VALEXICO analyze how users use the website. The information generated by cookies about your use of VALEXICO (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google Adsense: This site is associated with Google to display ads to users who access this site. When you collaborate with Google, cookies are used to show you ads related to your recent searches and to show you more relevant ads.

These cookies include third party services such as AdSense, AdWords and Google Analytics, as well as a number of DoubleClick branded services. When you visit this page, cookies from these services are sent to your device’s browser. You can find out more about the types of cookies Google uses, and find out how Google uses these cookies by clicking on the underlined links.

You can also use the ad settings to manage which Google ads are shown to you and to indicate that no ads are shown based on your interests. Even if you choose not to receive these types of ads, they may still appear based on factors such as your general location derived from the address. Directory listing services will be free of charge and referenced on the site itself.

VALEXICO will try to ensure that the files and ads appearing on the Web express truthful information and are kept up to date, but does not guarantee the accuracy at all times of the data contained therein.
Navigation data

When you browse VALEXICO you may collect non-identifiable data, which may include IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third party services. This website uses the following third party analysis services:
– Google Analytics.
– Search Console.

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather broad demographic information about our user base as a whole.

User rights: What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation as to whether or not we at VALEXICO are processing personal data concerning them.
Interested persons have the right to:
– Withdraw consent at any time.
– Request access to personal data relating to the data subject.
– Request its rectification or deletion.
– Request the limitation of its treatment.
– Oppose treatment.
– Request data portability.

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons related to your particular situation, data subjects may object to the processing of their data. VALEXICO will no longer process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. They may also request the portability of their data.

The interested parties will also have the right to effective judicial protection and to present a claim before the control authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulations and/or considers that the processing does not comply with current legislation. Said claim may be presented through the following web link: www.agpd.es, owned by the said Agency.

In any case, you may exercise your rights materially by sending an e-mail to atencion@valexicostore.com, by telephone to +34 684 187 347 or in writing to the following address: Calle Cerrajeros #4, 46001, Valencia.

Data secrecy and security

In accordance with the provisions of the GDPR and the LOPD, VALEXICO informs you that it complies with all the regulatory provisions of these regulations for the processing of personal data; likewise acknowledges its responsibility, and manifestly with the principles described in Article 5 of the GDPR and Article 4 of the LOPD, informs you that personal data will be treated lawfully, fairly and transparently in relation to the person concerned and suitable, and that such data will be relevant and limited to what is necessary in relation to the purposes for which they are processed.

VALEXICO guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.

VALEXICO undertakes to use and process the personal data of users, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment and / or unauthorized access (such as using protocols “https”, encryption of their data on the server …), in accordance with the provisions of current regulations on data protection.

VALEXICO can not guarantee the absolute impregnability of the Internet network and systems and therefore, the violation of data by fraudulent access to them by third parties. In any case, if the alteration, loss, treatment and / or unauthorized access will act according to the indications of current regulations.

Accuracy and veracity of data

As a user, you are solely responsible for the veracity and correctness of the data you send to VALÉXICO, exonerating MARIANA FELISA BAEZ CAMARGO SANCHEZ from any responsibility in this respect.

The users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated. The user agrees to provide complete and correct information in the forms that are enabled on this website.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the treatment thereof by VALEXICO in the manner and for the purposes indicated in this privacy policy.

Commercial e-mails

Given that the user’s e-mail address and ordinary postal address are personal data, when said data are collected by means of the web contact data form or by other means, in accordance with the LSSICE, VALEXICO will not use them to send commercial e-mails that have not been previously requested or authorised by the user (SPAM practices).

Consequently, in each of the forms enabled on the website, the user has the possibility of giving express consent to receive or not receive information, advertising, offers, bulletins, newsletters or any other commercial information, regardless of the information punctually requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, VALÉXICO undertakes to respect in all cases the requirements of such regulations, in particular not to send commercial communications without properly identifying them. Therefore, this type of communication will contain the word advertising in the subject section (in the case of sending by e-mail) or in the envelope or support that in its case is concerned (in sending by ordinary mail) and will clearly identify VALEXICO.

However, you may at any time revoke your consent to the receipt of commercial communications by simply notifying our e-mail address hola@valexicostore.com, by letter to the postal address Calle Cerrajeros #4, 46001, Valencia or by calling +34 684 187 347.

Changes in Privacy Policy

VALEXICO reserves the right to modify this policy in order to adapt it to new legislation and/or jurisprudence, as well as to self-regulatory and/or sectorial practices that it deems necessary, for which reason the user is advised to revise it periodically.

To this end, in such cases, and even if there is no obligation to give prior notice or inform users of such changes, understood as sufficient with the publication on the website of VALEXICO, it will announce on this page the changes introduced reasonably in advance of their implementation. To this end, for greater transparency and convenience of users and to avoid any kind of damage to them, VALÉXICO undertakes to ensure that this Privacy Policy always contains the date of the last update and at the same time will try, when it modifies it, for whatever reason, to warn through the use of notices inserted in the web (layers) of such modifications.

Therefore, the content of this Privacy Policy will be applicable and accepted by the user with respect to the text published by VALÉXICO when the user decides to fill in and/or complete any of the contact forms that VALÉXICO_ places at its disposal in order to provide its services and in which personal data is collected.

This Privacy Policy was last updated on 19/12/2019.

If the user does not agree, he or she will refrain from using the page.